Shipping and Return

ORDER

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

 

RETURN & EXCHANGE POLICY

No returns allowed on any FINAL SALE items, except for if flaws in workmanship are found (as long as the hang tag has not been removed). Please contact us at info at Miadancewear@gmail.com to approve a return. We reserve the right to deny refund to sender without prior return approval. 
RETURNING FOR A REFUND: PROCESS
Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 14 days for us to process the refund.
RETURN SHIPPING
To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SHIPPING AND DELIVERY
Custom products at Miadancewear are hand-crafted according to your color and size choices. Please allow 2-3weeks for us to hand create and ship your order. For ready to wear , we will ship your order out within3-5 days of purchase. 

 

INTERNATIONAL DUTIES, CUSTOMS, AND TAXES

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Miadaceweaar has no control over these charges, nor can Miadancewear predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.